Your operating model, in one 2×2
Before you argue about architecture, get honest about how your business actually runs. Four operating models, set by two questions. Click a quadrant.
MIT Sloan CISR (Weill & Ross)
Before you argue about architecture, get honest about your operating model. MIT Sloan’s research (Weill & Ross) says there are really only four, set by two questions: how much should business units do things the same way (standardisation), and how much do they need to share data(integration). Pick wrong and your technology fights your business forever.
Unification
High standardisation · High integrationOne way of working, one set of shared data. Best when the business runs the same process everywhere and units depend on each other.
Looks like: A retailer with identical stores and one customer view.
D-SIGN.IN · the four operating models
Frameworks from MIT Sloan Center for Information Systems Research (Peter Weill & Jeanne Ross). Described in original words; not a reproduction of their figures.
Based on the operating-model framework from MIT Sloan Center for Information Systems Research (Peter Weill & Jeanne Ross). Described in original words; not a reproduction of their figures.
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